FAQ’s

Below are a list of frequently asked questions, please read through them before emailing or calling to ask a specific question.

Q. Can you walk to the airport?
A. Yes, we are only an 8-10 min walk. The road can be dark at night, and there is a small section with no payment however many guests do choose to walk

Q. Do you offer car parking?
A. Yes we offer parking and can arrange transfers if needed

Q. Do you offer transfers if we are not parking?
A. Yes, we can help you book transfers with UBER or the airports own taxi firm Arrow Cars, both work very well

Q. Are cars left at owners risk?
A. Yes, as they are at any car park in the country, including the airports own on-site car parks, please see their parking policy for full details.

Q. Is there a restaurant at the guest house?
A. No, however the airport hotel is only a 5 minute walk, there is also a M&S at the airport. If you are driving there are several pubs close by

Q. What is your cancellation policy?
A. During these covid times, we are very flexible with cancellations, if your flights/holiday is cancelled, let us know as soon as you know and there will be no charge (only applies to direct bookings and not through booking.com) Ordinarily If you have booked directly with us we require 7 days to cancel your room, for full details please see the cancellation policy . If you have booked through an agency these are non-cancellable / non refundable / non amendable rooms.

Q. How early can i arrive?
A. From 16:00>, No arrivals before this time please

Q. How late can i arrive?
A. Anytime, however if it is going to be later than 22:00 please let us know so we can arrange someone to be here

Q. What is your check out time?
A. 10:30

Q. Do you offer a cooked breakfast or cereals?
A. No, 95% of guests are leaving at a time where breakfast wouldn’t be offered, however there are several options when you get over to the airport.

Q. Is there a fridge in the room?
A. No, but there is one in the reception area that you are free to use.

Q. Are travel cots available?
A. Yes, only if you have booked a room with an infant.

Q. Are there child seats in the minibus?
A. No, you are more than welcome to provide and fit your own if you prefer.

Q. What if my flights are delayed?
A. Please let us know if possible, however if we know your flight we can check online and keep an eye on it.

Q. Are there any take-aways that deliver to the guest house
A. Yes, a Grill, Pizza and Indian take-a-away, all on "Just Eat"

Q. Are there any pubs in the area to get something to eat.
A. Yes, there are several within a mile or so, most are family friendly.

Q. When we arrive at the guest house, how do we get through the gates?
A. If the gates are closed, please press the intercom when you arrive, and someone will let you in.